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Urząd Gminy w Kleszczewie

Customer

Urząd Gminy w Kleszczewie (Municipality Kleszczewo)

Wdrożony system

KX-NCP1000

Description

 

Implementation of the IP PBX server for telecom Municipal Office in Kleszczewo

Requirements: Provision of telephone communications within the PBX between Office and acquired in, and subordinate units.
Before implementation: so far the communication between the Authority and the subordinate units (schools, Social Welfare Centre, Municipal Department) via a line telecom operator, which generated additional costs, there was also the expected functionality offered by modern PBX.
In addition, a small volume of previously operated telephone switchboard is not allowed to connect more subscribers and the launch of additional features such as voice announcement systems, and advanced call routing.
 

• System Selection

Implementation of the system was preceded by consultations with Reeve, and informatics representatives SysTell Office, and managed to detail the needs and telecommunications platforms to choose the best characterized by price / performance ratio.
Municipal Authority decided to implement an IP PBX platform based on the Panasonic head unit with NCP1000 system digital cameras, IP cameras system and DECT telephony.

In order to provide voice communication with cameras have also been acquired in need of an appropriate network devices.
For the purposes of billing and call reporting software is used for copyright SysTell Smartphone Report.

• Process implementation

1. Installing the main unit and phone

The first step was to disconnect and remove the old telephone exchange and the NCP server installation. (It should be noted that the previous panel was suspended on the wall and it was difficult to access, the NCP headquarters in rack mounted along with other network devices).

Then the head end connected to digital phone subscriber Panasonic KX-DT series, previously deployed on the desks of workers, and the end of the line operator.
With the previously gathered information about the telecommunications system, it was possible to program the unit prior to deploying, so telephone communication was restored when you connect to the line and run unit - a break in access to telecommunications services did not last more than a few minutes.

2. Further configuration

Numbering inside along with descriptions, ratings for subscribers and access to internal lines are configured in advance, also programmed in accordance with the wishes of users' keys on the camera system and made the correction permissions and settings for groups.
Configured as a console-touch buttons and layout secretary - in managerial Registry. For the purpose of the secretariat of the extension was duplicated on the DECT portable phone, logged into the external antenna, providing coverage throughout the building.
Then transferred to the hardware instructions, a summary list of frequently used functions with a description of the configuration, and conducted training with the service.
The next step was to configure a recording and voice announcements DISA.

It should be added that ensures SysTell month period of maintenance after implementation, so that Purchaser had the opportunity to correct the system configuration. (Due to the fact that the head is equipped with a standard LAN port, change the settings is done remotely, via the Internet, which can significantly shorten the response time).

• IP Telephony - elevated body
  

A telephone exchange was installed in the building of the Municipal Office Kleszczewie, the headquarters as well as extensions operate IP cameras in the Secondary School in Kleszczewie, Department of Public Utilities, Social Welfare Centre and Secondary School in Tulce.
System IP phones used with the Panasonic KX-NT series of functionally identical to the effects of cameras in the Office of the Municipality, voice communication is done via the Internet and uses encrypted virtual private network (VPN).
In order to ensure the quality of connections used network equipment to allow the advanced bandwidth management.
During the operation of the access link to the unsatisfactory performance of the statement and decided LAN overhead lines operating in 5GHz band between the Municipal Authority and the Municipal Department. We managed to solve the problem thanks to the quality of your connections, and reduce the cost of the occasion by dropping the subscription fee for access to the Internet at the Department of Municipal. All phones that function as drawn extensions of free calls within the system and use PBX functions.

• Summary

Thanks to Panasonic telecommunication system and a platform based on the NCP managed to unify telephony in the Office of Municipal and subordinate units and lower costs. From the viewpoints of users migrate to the new system did not require significant changes in the use of handsets, also gained support apparatus is the same as for telephones physically located in the Office.
Used platform also allows further expansion, and access to remote management system reduces maintenance costs and response times.